Symphony Anywhere

Senior Product Owner

You would be a great fit for this position if you have:

  • 8-10 years of techno-functional experience in Digital Marketing Operations, Email marketing, SFMC ecosystem, CMS, CRM, Analytics, and Agile
  • Strong Project Management skills
  • Experience with Marketing Automation platforms (SMFC certification is a plus)
  • Good understanding of data flow, CRM and transition management
  • Ability to understand the big picture when it comes to related platforms and integrations
  • Ability to make data-driven decisions
  • Use the latest best practice learning from the industry to help Customers ensure that marketing campaigns and solutions are fully integrated and fine-tuned via data-driven insights
  • Strong leadership, collaborating, and influencing skills with a demonstrated ability to achieve goals and results in a highly matrixed environment
  • Ability to effectively present ideas and document complex concepts and processes in both written and oral communication
  • Excellent interpersonal and organizational skills
  • Thrive in a fast-changing environment

Here are all the things you’ll get to do on the project:

  • Platform Support: Ensure platform stability by orchestrating the SFMC & Veeva platform support by streamlining the briefing templates for tagging & content, improve service maturity and increase content adoption by affiliates.
  • Business Process Support: Ensure global platform guideline adherence by GSC & Affiliates. Facilitate standardizing the future templates, email naming conventions and coding libraries to drive process uniformity.
  • Data stewardship: Work with cross-functional partners such as IS, Business, and External data providers (e.g. IQVIA) from integration/orchestration standpoint. Eg: Facilitate integrations between IDM – CRM – Analytics. Function as a critical link between Digital Ops & GDNA in Amgen
  • Systems (CRM) management: Work with cross-functional (IS, Business) partners to ensure correctness & availability of important CRM functionality. Oversee and Coordinate Veeva processes, troubleshoot issues with GSC and Amgen users.
  • Digital Operations Analytics: Leverage pharma industry and data knowledge to support ad-hoc analytics related to data/system operations and issue resolutions
  • Provide advice on standardizing briefing process & execution with GSC following Amgen standards and Operating Models.
  • Keep fluent communication and timely channel updates with campaign key stakeholders and other related functional groups (C360 Leads, Global Digital, IS, CRM, DevOps, etc.).
  • Collaborate with Global and the rest of the O&I team for Capability continuous improvement.
    Be on top of availability on capabilities and platform integration.

The perks of being a Symphonian

Workation
Laptop as a gift
Symphony Academy
Medical insurance
NEO Program
Loyalty Program
Team Buildings
20 days of vacation
Check all benefits ➔

What is Symphony Solutions?

Symphony Solutions is a Cloud Transformation company headquartered in Amsterdam that operates across seven offices and worldwide. We develop solutions in Healthcare, Betting and Gaming, Logistics, Marketing, Retail, Banking and Finance, IT, and other.

13 years

on the market

7 offices

in 6 locations

Virtual office

Symphony Anywhere

Why Symphony Solutions could be
a good choice for you:

We are Anywhere. Symphony Anywhere virtual office discovers talent worldwide! With a hybrid model of work and Workation, choose when and where to work, while we provide the tools.

We are experts. Meet and work with top industry leaders in iGaming, Cloud, Agile, and more. We focus on building rapport, bringing forth our expertise, and delivering value to clients.

We disrupt. We embrace the future and contribute to it. In our diverse pool of projects, we work with visionaries that strive to disrupt the market and create solutions with impact.

We are a community. Symphonians build up the foundation for our core beliefs and values, committed and dedicated to the cause, they have passion and drive that embraces and lifts you up.

We learn. Symphony Solutions creates an environment for you to thrive and grow as an expert. We provide opportunities for your professional growth with Symphony Academy and more.

We are Agile! Symphony Solutions is all about Agile, and we mean it! We bring the Agile philosophy to every aspect of our work and set our clients on their Agile transformation journey.

So, you have applied. What’s next?

—  Oleg Chekan / Head of Pre-Sale / Service Delivery Manager
Relax, ask Yourself what is important for You and what You like. Try to combine all of the above, and then You have Your answer.
— Oleg Chekan / Head of Pre-Sale / Service Delivery Manager

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