Senior Business Analyst
Datalex empowers airlines to be digital retailers.
Their Digital Commerce Platform operates at scale with over one billion shoppers annually, covering every corner of the globe and used by some of the worlds most innovative airline retail brands.
With more than 800 capabilities, including Offer & Order Management, the Platform offers airlines the ability to deliver a competitive and differentiated airline retail experience on every device, across every sales channel and at every touchpoint in the customer journey.
- Domain knowledge from airlines industry
- Jira, confluence
- BPMN modeling tool background
- developing product vision, scope and requirements
- identifying and documenting business needs;
- generation of improvements and its discussion/approval with customer business analyst
- eliciting requirements using interviews, document analysis, business process descriptions, use cases, scenarios, task and workflow analysis;
- creating context diagram, BPMN flows and activity diagrams (refinement, planning sessions)