Middle Business Analyst

Symphony Anywhere

About customer and project:

Graphyte is a UK-based start-up SaaS company selling their services to large gambling and betting operators, which they (gaming clients) integrate with websites and mobile apps to offer personalized content to their users. Their main product, Graphyte Recommend, is the only recommendation platform for the iGaming industry.
It uses AI to provide ultra-personalized recommendations for bettors, much the same way Netflix provides entertainment program recommendations to their viewers. Graphyte receives a subscription fee from their clients, who in turn, increase user engagement and retention.

Job Requirements:

Business analysts should be the person with good understanding of business needs, he/she will work on reviewing the company business processes and identifying opportunities to improve business efficiency by advising on which software is needed, designing the solutions for automating the processes in the corporate systems as well as integrating various corporate systems.


  • Domain knowledge from gaming/gambling industry
  • Experience of work with SaaS products
  • Jira, confluence
  • BPMN modelling tool background
  • Understanding, and wide-reaching application of technical principles and concepts.
  • Knowledge of how to design, develop and test APIs, Dataflows, and integrations.
  • Thrives in a fast-paced environment with multiple project assignments.
  • Strong written and verbal communication.
  • Works well independently with minimum supervision
  • Excellent analytical and creative problem-solving skills
  • Strong customer service orientation


Daily duties:

  • Developing product vision, scope and requirements
  • Identifying and documenting business needs
  • Generation of improvements and its discussion/approval with stakeholders
  • Eliciting requirements using interviews, document analysis, business process descriptions, use cases, scenarios, task and workflow analysis
  • Creating context diagram, BPMN flows and activity diagrams (refinement, planning sessions)
  • Work closely with business stakeholders to understand requirements
  • Leads in producing deliverables including business process flows, UI mock-ups, use cases and storyboards
  • Support the project team as required
  • Documents functional specifications user stories, collaborating with others on the development team
  • Resolves questions and issues during the development cycle
  • Supports the definition of test cases and scripts
  • Collaborate with stakeholders (conducts analysis for stakeholders, communicate status, gather requirements, create presentation and demo)

The perks of being a Symphonian

Laptop as a gift
Symphony Academy
Medical insurance
NEO Program
Loyalty Program
Team Buildings
30 days of vacation
Check all benefits ➔

What is Symphony Solutions?

Symphony Solutions is a Cloud Transformation company headquartered in Amsterdam that operates across seven offices and worldwide. We develop solutions in Healthcare, Betting and Gaming, Logistics, Marketing, Retail, Banking and Finance, IT, and other.

13 years

on the market

7 offices

in 6 locations

Virtual office

Symphony Anywhere

Why Symphony Solutions could be
a good choice for you:

We are Anywhere. Symphony Anywhere virtual office discovers talent worldwide! With a hybrid model of work and Workation, choose when and where to work, while we provide the tools.

We are experts. Meet and work with top industry leaders in iGaming, Cloud, Agile, and more. We focus on building rapport, bringing forth our expertise, and delivering value to clients.

We disrupt. We embrace the future and contribute to it. In our diverse pool of projects, we work with visionaries that strive to disrupt the market and create solutions with impact.

We are a community. Symphonians build up the foundation for our core beliefs and values, committed and dedicated to the cause, they have passion and drive that embraces and lifts you up.

We learn. Symphony Solutions creates an environment for you to thrive and grow as an expert. We provide opportunities for your professional growth with Symphony Academy and more.

We are Agile! Symphony Solutions is all about Agile, and we mean it! We bring the Agile philosophy to every aspect of our work and set our clients on their Agile transformation journey.

So, you have applied. What’s next?

—  Oleg Chekan / Head of Pre-Sale / Service Delivery Manager
Relax, ask Yourself what is important for You and what You like. Try to combine all of the above, and then You have Your answer.
— Oleg Chekan / Head of Pre-Sale / Service Delivery Manager
—  Sanja Jovanovikj / Web Developer
Symphony is more than a company, it is a family, way of life, way of working. Nobody cares more for their employees than Symphony does.
— Sanja Jovanovikj / Web Developer
—  Oleksandr Hrechnikov / Lead React Software Engineer / Tech Lead
Enthusiasm is mighty, and shared team enthusiasm is much more powerful. And doing things with passion always results in outstanding achievements.
— Oleksandr Hrechnikov / Lead React Software Engineer / Tech Lead
—  Martin Kubelka / QA Engineer
I enjoy the team work and the sense of ownership that each and every member of our team has. At the same time, people are really cooperative and we constantly challenge ourselves.
— Martin Kubelka / QA Engineer
—  Oksana Yaroshko / Service Delivery Manager
I’m lucky to be surrounded by the best inspirers, teachers and friends. I’m always impressed with how my colleagues grow, open up and find their own way in this journey.
— Oksana Yaroshko / Service Delivery Manager
—  Slawomir Umpirowicz / Business Analyst
What I like the most is the focus on Agile-based methodologies. It is not just a declaration or a theory. It is a daily practice in Symphony.
— Slawomir Umpirowicz / Business Analyst
—  Filip Kudron / QA Engineer
The only thing that surprised and keeps surprising me is how friendly all the people I’ve met in Symphony are. In every project I joined, we had a great team!
— Filip Kudron / QA Engineer


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