Lead of Learning and Development

What is the project and why should you care?

Symphony Solutions, having its headquarters based in Amsterdam (The Netherlands) is a fast-growing international organization that is providing Western-European clients with high-quality IT, BPO, and Consultancy services.

You will be an excellent fit for this position if you have:

• 3-5 years of experience in learning and development, leading direction
• 4+ years of relevant experience in Human Resources
• Experience within the Tech sector
• Professional certification/degree in HR/L&D/psychology, education, business, and/or related business experience
• Able to design and produce relevant training materials including e-learning courses
• Familiarity with e-learning platforms
• Solves problems quickly and resolves issues
• Communicates effectively and engages with employees
• Analytical ability
• Remote experience
• Creating learning strategies – Develop and implement a comprehensive learning and development strategy that identifies and addresses skills gaps across Symphony Solutions
• Evaluating development needs
• Assessing learning effectiveness – Evaluate all learning solutions to measure success and identify opportunities for improvement
• Managing budgets and vendor relationships
• Manage the training matrix for the company and ensure that all mandatory training is completed on time
• To develop and work to a set of KPI’s
• Collaborate closely with department heads and senior leadership to tailor learning programs to the specific needs of different teams
• Stay updated on industry trends and supplier offerings to ensure the quality and relevance of our learning programs

Here are some of the things you’ll be working on:

• Provides overall guidance on training and talent development activities throughout Symphony
• Diagnoses organizational needs, identifies training needs and determines project costs/benefits, recommends the appropriate mix and emphasis to improve organizational effectiveness, and implements the agreed plan
• Reviews and evaluates the effectiveness of programs
• Designs and produces training materials
• Works with the development plans
• Acts as the principal point of contact for anyone with questions about training and development