Account Manager

Poland

What is the project and why should you care? 

Indegene is a technology-led healthcare solutions provider. The company combines deep industry expertise with fit-for-purpose technology in an agile and scalable operating model. Many of the leading global healthcare organizations rely on us to deliver effective and efficient clinical, medical, and commercial outcomes every day. From strategy to execution, Indegene enables healthcare organizations to be future-ready. 

Indegene is looking for a passionate individual who is responsible for management of relationships with existing clients (brand managers) and building new relationships with potential clients (brand managers) for an engagement with a large pharmaceutical company. As an account manager, you will:
Drive uptake of Indegenes content production services for the assigned brands by building a trusted advisor relationship with the client and ensuring that clients derive maximum value from our services.
Work closely with clients to identify needs including content & creative design projects.
Be the Indegene SME for the client and recommend the right solutions for their needs, work closely with operations teams, and deliver on a delightful client experience.
A new joiner will be assigned to a project after completing the selection process based on current project needs.

Location – Poland

You would be a great fit for this position if you have:

Education: Graduate or Postgraduate with or without MBA or a foreign equivalent
Experience: This position requires industry experience: 12-15 years consulting, must also have min 5 years experience in Pharma
Experience in Digital Marketing/content creation or production (preferably in pharmaceutical industry)
Willingness to work in an Onsite-Offshore model

Desired profile:

  • Must have strong written and oral communication / presentation skills and proficiency in MS Office.
  • Proficient in problem solving, project management, cross-functional collaboration, and stakeholder management
  • Knowledge and experience in pharma digital marketing, marketing technologies and regulatory landscape is highly desired
  • Ability to take initiatives with excellent interpersonal skills
  • Resourceful, tenacious and capable of being calm and decisive under pressure
  • Business acumen, sound decision making, analytical and organizational skills in a fast-paced environment; a consultative approach to managing complex client relationships
  • Ability to single handily drive initiatives and manage teams activities
  • Exceptional time management skills including the ability to handle multiple clients with changing priorities
  • Ability to prioritize multiple responsibilities, balancing client deliverables on multiple projects as well as internal obligations
  • Travel requirements Up to 15% once business travel returns

Here are all the things you’ll get to do on the project:

  • Client Engagement & Relationship
  • Coordinate with the brand managers/ client and agency contacts & build effective relationships with them by understanding their requirements.
  • Manage client expectations. Anticipate client-side bottlenecks in plan execution and propose solutions to clients or production teams in advance through effective communication.
  • Ensure a deep enough understanding of clients individual experiences to predict and solve potential issues before they become problems
  • Identify the key initiatives and content requirements across the top markets to device the content strategy/plan
  • Review existing channel utilization, usage metrics and prepare content modelling as required per market requirement
  • Visualize and design modular strategic approach for each markets and drive content to be developed in modules rather than final assets
  • Drive Global to Local content creation model, lead conversation and design new content design approaches for global or cluster content production projects
  • Establish project charter, integrated project plan, monitor and update the project schedule across the key projects/initiatives
  • Effective collaboration with Indegenes onshore and offshore operations team, SMEs to ensure timely and successful delivery of our solutions according to client objectives and timelines.
  • Responsible for ensuring that all projects move through the production process effectively and efficiently
  • Forecast and track key account metrics (e.g. quarterly revenues and annual forecasts) and prepare reports on account status

The perks of being a Symphonian

Workation
Laptop as a gift
Symphony Academy
Medical insurance
NEO Program
Loyalty Program
Team Buildings
20 days of vacation
Check all benefits ➔

What is Symphony Solutions?

Symphony Solutions is a Cloud Transformation company headquartered in Amsterdam that operates across seven offices and worldwide. We develop solutions in Healthcare, Betting and Gaming, Logistics, Marketing, Retail, Banking and Finance, IT, and other.

13 years

on the market

7 offices

in 6 locations

Virtual office

Symphony Anywhere

Why Symphony Solutions could be
a good choice for you:

We are Anywhere. Symphony Anywhere virtual office discovers talent worldwide! With a hybrid model of work and Workation, choose when and where to work, while we provide the tools.

We are experts. Meet and work with top industry leaders in iGaming, Cloud, Agile, and more. We focus on building rapport, bringing forth our expertise, and delivering value to clients.

We disrupt. We embrace the future and contribute to it. In our diverse pool of projects, we work with visionaries that strive to disrupt the market and create solutions with impact.

We are a community. Symphonians build up the foundation for our core beliefs and values, committed and dedicated to the cause, they have passion and drive that embraces and lifts you up.

We learn. Symphony Solutions creates an environment for you to thrive and grow as an expert. We provide opportunities for your professional growth with Symphony Academy and more.

We are Agile! Symphony Solutions is all about Agile, and we mean it! We bring the Agile philosophy to every aspect of our work and set our clients on their Agile transformation journey.

So, you have applied. What’s next?

—  Oleg Chekan / Head of Pre-Sale / Service Delivery Manager
Relax, ask Yourself what is important for You and what You like. Try to combine all of the above, and then You have Your answer.
— Oleg Chekan / Head of Pre-Sale / Service Delivery Manager
—  Sanja Jovanovikj / Web Developer
Symphony is more than a company, it is a family, way of life, way of working. Nobody cares more for their employees than Symphony does.
— Sanja Jovanovikj / Web Developer
—  Oleksandr Hrechnikov / Lead React Software Engineer / Tech Lead
Enthusiasm is mighty, and shared team enthusiasm is much more powerful. And doing things with passion always results in outstanding achievements.
— Oleksandr Hrechnikov / Lead React Software Engineer / Tech Lead
—  Martin Kubelka / QA Engineer
I enjoy the team work and the sense of ownership that each and every member of our team has. At the same time, people are really cooperative and we constantly challenge ourselves.
— Martin Kubelka / QA Engineer
—  Oksana Yaroshko / Service Delivery Manager
I’m lucky to be surrounded by the best inspirers, teachers and friends. I’m always impressed with how my colleagues grow, open up and find their own way in this journey.
— Oksana Yaroshko / Service Delivery Manager
—  Slawomir Umpirowicz / Business Analyst
What I like the most is the focus on Agile-based methodologies. It is not just a declaration or a theory. It is a daily practice in Symphony.
— Slawomir Umpirowicz / Business Analyst
—  Filip Kudron / QA Engineer
The only thing that surprised and keeps surprising me is how friendly all the people I’ve met in Symphony are. In every project I joined, we had a great team!
— Filip Kudron / QA Engineer

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