Employee Relations department Location Lead in Lviv, Ukraine

Symphony Solutions is inviting skilled and experienced ERM manager to join our team.

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This Vacancy is currently inactive. However, should you wish to send your CV for consideration, please use the form below and when the position becomes active again, we will notify you.
Symphony Solutions is an international Dutch IT company with offices in Ukraine, Macedonia, and Poland. We have been on the market for more than 10 years already and preserve unique culture within all our locations.
At Symphony Solutions we have removed all possible barriers created by the traditional organization and embraced the organic principles and a high-degree of self-management. We believe that this kind of organization is the optimal environment to attract and retain the best talents, fully develop them and leverage their potential. As a result, we have achieved the highest retention of employees possible in our industry (currently there’s less than 3% unwanted turnover).
We have a unique employee selection process where colleagues choose colleagues. Such approach eliminates possible conflicts and ensures honest and transparent relationship with clients and within the team. Symphony Solutions is a company that strives to be the Best Price/Performance and the easiest to do business with.
The purpose of this role in our company is to provide advisory service to employees and managers of all levels, contribute to the process of building long-lasting and trustworthy relationships with the employees, monitor aspects of employee performance and satisfaction. In cooperation with the leadership team/line managers build a career roadmap for employees and help maintaining healthy environment in the workplace.


  • Higher level of education in Human Resource programe (Psychological background would be an advantage);
  • HR/ERM solid experience, preferably in IT industry;
  • Knowledge of performance management concepts, principles and practices;
  • Knowledge of Labor Law and ability to work with classified information;
  • Emotional intelligence;
  • Strong communication skills;
  • Great interpersonal skills;
  • Strong judgment and problem solving skills;
  • Excellent active listening, negotiation and presentation skills;
  • People oriented and results driven;
  • C1 level of English (spoken and written);
  • High level of empathy;
  • Understanding of IT business context ;


  • Set objectives for the ERM team and track progress;
  • Design and implement company policies that promote a healthy work environment;
  • Support and suggest improvements to the entire ERM processes;
  • Contribute into compensation and benefits plans development;
  • Coordinate with Client Partners, Service Delivery Managers, Heads of internal departments and Line Managers to ensure smooth and effective cooperation with the ERM team;
  • Cooperate with other ERM location Leads;
  • Support the following: recruitment process, onboarding process, retention process, administrative activities, dismissal process;

We Offer:

  • Friendly and highly professional teams;
  • Competitive salary and compensation package;
  • Career and professional growth;
  • Regular (twice a year) performance reviews;
  • Paid English classes;
  • Casual Fridays, corporate events, birthday/wedding presents;
  • Casual Fridays, corporate events, birthday/wedding presents;
  • Clubs of interests (travel & bicycle club, symphony cuisine, music band, choir);
  • Sport activities (football team, yoga, fitness, stretching classes);
  • Low hierarchy and open communication;
  • The coolest office in Western Ukraine.

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